What Information Do We Collect?
In order to use the Site to learn about our company and its products and to purchase and return our products, you will need to create an account. When you register for an account, we collect personally identifiable information about you (“Personal Information”), which may include, but is not limited to, your:
- email address
- credit card information
- business address
- telephone number
- shipping address
- billing address
You may choose not to provide your Personal Information; however, creating an account is a prerequisite for using the full functions of the Site and if you do not provide your Personal Information you may not be able to use the Site.
We also provide an email forwarding service that enables you to invite friends to visit the Site. These messages are sent in your name, with your email address as the return address and your full name and contact information is provided as part of the submission. These messages will only be sent at your request.
While some aspects of the Site may provide information that is intended for children, we do not knowingly or intentionally collect personal or identifying information from children.
Finally, the Site provides you with several opportunities to become a guest or to otherwise agree to receive communications about special offers or programs from Ministry of Supply, and any of our affiliated brands or divisions (“Opt-In”). If you provide your email address via a channel that does not include a mechanism for you to affirmatively Opt-In, such as by email, you agree that by providing your email address, you are completing an Opt-In and that you will be responsible for opting-out of receiving any future communications about special offers or programs by clicking on the link provided at the bottom of each email communication (each an “Opt-Out”).
Special Consideration for Payment Information
All information that you provide to us or our third party payment processor must be accurate, current and complete. In the event of a dispute, we may issue you with a provisional credit to your card or a store credit until the dispute is resolved. If we issue a provisional credit and the dispute is resolved and the charges were correct, we shall recharge your debit or credit card to reverse this provisional credit. If we issue store credit and the dispute is resolved in your favor, we will convert the store credit to a refund on your debit card or credit card at your request. You expressly consent to this reversal if you falsely or incorrectly dispute a charge. If you wish to dispute a charge by mail or telephone please contact us at [firstname.lastname@example.org[(mailto:email@example.com).
*If we elect at any time to charge any convenience fee for making a payment via a debit card, credit card, or electronic check, these fees will be stated at the time of payment before you finalize your charge.
*In the event of an unauthorized charge using a debit card or electronic check, please consult your bank’s rules regarding refunds and reversals. Ministry of Supply complies with all legal requirements of your State’s applicable laws regarding providing refunds for unauthorized charges.
*When you make a charge, we shall display a completed charge screen. This is your electronic receipt. You should print or save this electronic receipt for your records.
YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARDS, DEBIT CARDS OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION.
How Do We Use The Information That We Collect?
With Whom Do We Share Information That We Collect?
We may also produce reports on Site traffic or usage patterns and share these reports with our business partners and other third parties (e.g., other organizations with a similar mission).
What Choices Do You Have?
When corresponding with Ministry of Supply or our representatives, or when making a request for information or otherwise interacting with Ministry of Supply or others through the Site, you choose what information to supply, whether you wish to receive further information, and by what method of communication such information should be delivered. Please take care to share only such information as is needed or that you believe is appropriate. If you have any reason to believe that Collected Information about you that is stored and maintained by us is incorrect, please contact us by email at: firstname.lastname@example.org. You may change any of your Collected Information by editing your profile on the Site or by sending an email to us at email@example.com. You may also request deletion of your Collected Information, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain period of time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain Collected Information, and any other information that you provide to us, for fraud prevention or similar purposes.
How Do We Protect Information Collected About You?
SMS (Text) Messaging
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages.For more information about text messages, see our Terms and Conditions.
Notice To California Residents
Site visitors residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act ("CCPA") (California Civil Code Section 1798.100 et seq). This section applies to California Residents (“CR”s) and will take effect in June 2020.
CRs have the right, subject to exceptions as defined in the CCPA and other applicable laws and regulations, to request that we disclose certain details to them about the collection and use of their Personal Information over the past 12 months. This right of access includes information about:
- the categories of personal information we collected about you;
- the categories of sources for the personal information we collected about you;
- our business or commercial purpose for collecting that personal information;
- the categories of third parties with whom we share that personal information;
- the categories of personal information that each recipient received; and
- the specific pieces of personal information we collected about you.
Data Collection: Some examples of data we may have collected from CRs include:
- Identifiers such as name, alias, postal address, unique personal identifier (such as pixels, cookies, web beacons), IP address, email address, phone number, customer number, account name, or other similar identifiers;
- Geolocation data
More information can be found in the section titled "What Information We Collect."
Data Requests: If CRs would like to request access, change or erasure of their personal information, please fill out the form provided on the bottom of our homepage, titled CCPA Do Not Sell My Personal Information or email us at firstname.lastname@example.org.
In order to protect the privacy of users, CRs must provide two pieces of identifying information, which may include Phone Number, Email Address or Physical Address to receive information regarding the categories of personal information we have collected. If CRs would like access to the details of the personal information we have collected, please provide three categories of personal information. We may have follow-up information requests depending on the specificity of the request. Completion of requests will depend of the ability of our team to properly verify CR identities per CCPA. Please allow 10 days for the completion of all requests.
Selling Your Data: We DO NOT sell anyone’s Data. However, certain categories of Data are shared with 3rd parties based on the nature of services that they provide. Please refer to the How Do We Use the Information We Collect? and With Whom Do We Share the Information We Collect? for more information on the relevant topics.
CCPA Protection: CRs have the right not to receive discriminatory treatment by us for the exercise of any privacy rights related to the CCPA. We will take no action to hurt or punish CRs for exercising their rights related to the CCPA.
Who Can You Contact For More Information?
If you have any questions or suggestions about the Site, Ministry of Supply, or our privacy practices, please contact us at email@example.com.